Microsoft Surface Pro 7 12"16 GB•256 GB•Black/Grey

Name: Refurbished Microsoft Surface Pro 7 12"
Brand: Microsoft
Availability: OutOfStock
Rating: 4.6 (19 reviews)

4.6/5(19 reviews)

£834.28

Save £748.88

Standard Delivery by 14 - 16 OctExpress Delivery by 12 Oct for £12.00

Restored professionally

Based on up to 100-points of inspection

The PhoneMart Promise

Based on up to 100-points of inspection

We measure each battery's health and capacity against strict standards, and replace any that don't make the grade, so you get power you can rely on all day.
The display is switched on and looked over closely for any blemishes, so there are no marks, dust spots or discolouration to spoil the view.
Where a charger is included, the cord and connectors are checked for wear, and the plug is confirmed to fit sockets.
Before it ships, every device gets a thorough professional clean and polish so it feels fresh in your hands.
Every lens is put to work, so we can confirm sharp photos, smooth video and reliable performance on video calls.
A full factory reset wipes the device clean, securely erasing all previous data and restoring the original settings.
Each button is pressed to check it responds straight away and does exactly what it should, from volume to lock to power.
If any parts are fitted during refurbishment, they are tested for compatibility and held to the same standards as the originals.
The moisture indicator inside the device is inspected to rule out any history of water or liquid damage.
Every port, including the headphone, USB and Ethernet connections, is checked to make sure it connects and works reliably.
Face and fingerprint unlock, along with any voice recognition, are tested to make sure they work quickly and accurately.
Positioning is checked for accurate GPS, so maps and location apps behave exactly as they should.
External sensors, such as proximity, brightness, laser measurement and heart rate, are checked for precise and responsive readings.
Screws, casing, frames and other mechanical parts are examined to confirm they are original or quality replacements, and any replacement has to match or beat industry standards.
We confirm that Wi-Fi and Bluetooth connect quickly and hold a stable signal.
Speakers and microphones are inspected and fine tuned so audio records and plays back clearly.
The flash and every indicator light are tested to confirm they light up and work correctly.
Any features that are specific to your device are checked against the same standards, so nothing gets missed.
The keyboard and trackpad are tested key by key and across the whole surface, so typing, clicking and gestures all respond accurately. Any backlighting is checked too.
The cooling fans and air vents are cleaned and inspected, so the device stays quiet and runs at a safe temperature even under heavy use.
Internal components such as the hard drive, SSD and graphics card are checked to confirm every part is present, secure and fully working.

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Almost no signs of useVerified partsBattery for daily use

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Microsoft Surface Pro 7 12"

Excellent
Black/Grey
256 GB
16 GB
Core i5 - Gen 11 (G)

£834.28

£1,583.16 newSave £748.88

14-day returns

Set up the return in just a few clicks in your PhoneMart account.

Send the device back within 14 days of receiving it. Return postage is paid by you unless the item is faulty, damaged or not what you ordered.

Get your cash back within 3 business days of the seller receiving the device.

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Comes with

Power adapter

Excellent-Black/Grey-256 GB-16 GB-Core i5 - Gen 11 (G)

£834.28

£1,583.16 newSave £748.88

£834.28

£1,583.16 newSave £748.88

Customer reviews for Microsoft Surface Pro 7 12"

Overall rating

4.6/5

19 verified reviews

Rating details

Appearance: 4.4/5
Delivery: 4.8/5
Packaging: 4.6/5

Reviews

Aaron Moore

Verified purchase

5/5

Reviewed 16/08/2026, United Kingdom.

The device was in great condition and came with a keyboard, which I appreciated. The only minor issue was it wasn't fully updated on arrival; my Surface Pro didn't show battery life. I fixed this by reinstalling the latest Microsoft drivers, which made the battery show up again. Hope this helps anyone else with that issue. Otherwise, all good, thanks.

Microsoft Surface Pro 7 12" 16GB 256GB Black/Grey | PhoneMartSee item

Condition GoodPurchased 06/08/2026

Monika Leach

Verified purchase

5/5

Reviewed 07/07/2026, United Kingdom.

Great thanks

Microsoft Surface Pro 7 12" 16GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 24/06/2026

Nuhu Smith

Verified purchase

5/5

Reviewed 22/06/2026, United Kingdom.

This is a quality product and I'm enjoying using it.

Microsoft Surface Pro 7 12" 16GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 06/06/2026

David Pritchard

Verified purchase

5/5

Reviewed 05/06/2026, United Kingdom.

I needed a small laptop for work and the Surface Pro7+ fit perfectly. It came with a detachable keyboard and does everything I require. A colleague liked it so much she ordered the same one the same day. The graphics are clear and the internet speed is excellent. I recommend it.

Microsoft Surface Pro 7 12" 8GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 29/05/2026

Lorrayne Vernon

Verified purchase

5/5

Reviewed 04/06/2026, United Kingdom.

I bought this Surface because it had the biggest discount compared to new prices and I'm glad I did. It has many features like facial recognition, a touchscreen, and a removable keyboard. I ordered it in 'fair' condition but it seems more like 'very good' with just one tiny scratch on the outside that's barely seen. The keyboard and screen are perfect. Delivery was faster than expected, only a few days. I also bought my iPhone from PhoneMart a few months ago and that was a good purchase too. I don't understand why anyone would buy from anywhere else.

Microsoft Surface Pro 7 12" 16GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 09/05/2026

Grzegorz Kowalczyk

Verified purchase

5/5

Reviewed 26/05/2026, United Kingdom.

The laptop works perfectly. Delivery was fast and the condition is excellent, with just a few minor scratches on the case. I'm very happy, everything works as it should, and I recommend it. I'm surprised I got such a good product so quickly.

Microsoft Surface Pro 7 12" 16GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 13/05/2026

Caroline Ward

Verified purchase

5/5

Reviewed 22/03/2026, United Kingdom.

I was recommended the Surface Pro and it has not disappointed. The device is working well so far.

Microsoft Surface Pro 7 12" 8GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 06/03/2026

Derron Mitchell

Verified purchase

5/5

Reviewed 20/01/2026, United Kingdom.

Microsoft Surface Pro 7 12" 8GB 256GB Black/Grey | PhoneMartSee item

Condition ExcellentPurchased 31/12/2025

Poppy Smith

Verified purchase

5/5

Reviewed 22/08/2025, United Kingdom.

My Surface is working perfectly with no problems. I recommend it.

Microsoft Surface Pro 7 12" 8GB 128GB Black/Grey | PhoneMartSee item

Condition FairPurchased 06/08/2025

Mark Poole

Verified purchase

5/5

Reviewed 22/06/2025, United Kingdom.

The Surface Pro7+ was listed as excellent and looked unused, so I think it was graded correctly. The tablet, keyboard, and power supply were all original Microsoft products. It updated automatically to Windows 11. It was a gift for my partner who says it runs very fast.

Microsoft Surface Pro 7 12" 8GB 128GB Black/Grey | PhoneMartSee item

Condition FairPurchased 19/05/2025

Common questions about the Microsoft Surface Pro 7 12"

Durability

Overall performance

Screen quality

Black/Grey

Colour

256 GB

Storage

16 GB

Memory

Core i5 - Gen 11 (G)

Processor

Backlit keyboard

Yes

Bluetooth

Ethernet

Integrated Graphics

Graphic card

Integrated GPU

Graphics card memory size gb

When you need a device that adapts to your workspace and travels as easily as you do, the Microsoft Surface Pro 7 12" (2019) steps in. Its 12-inch IPS touchscreen brings clear, vibrant visuals to your projects, making it a practical choice for both creative and office tasks. The touchscreen responds smoothly, fitting naturally into your day whether you're sketching ideas or scrolling through documents.

The Microsoft Surface Pro 7 12" (2019) pairs an Intel 10th generation processor running at 3.7 GHz with 8 GB of RAM, which keeps apps and browsers responsive during everyday multitasking. With 256 GB of SSD storage, files and software load quickly, cutting wait times and helping you stay productive. Running Windows 11, this device supports your familiar workflows while staying current with the latest software updates.

Key features

Processor: 10th gen Intel, 3.7 GHz
Memory: 8 GB RAM, smooth multitasking
Storage: 256 GB SSD, fast file access
Display: 12-inch IPS touchscreen, sharp visuals
Operating System: Windows 11, latest compatibility
Ports: USB-C and headphone jack for connections

Who is this for?

People who need a flexible, portable device for work or study will find the Microsoft Surface Pro 7 12" (2019) fits well. It suits remote workers who value a responsive touchscreen and the option to connect USB-C accessories. Students who require a lightweight laptop that handles multiple tabs and apps comfortably will also appreciate its balance of power and portability.

This Surface Pro is a solid choice for anyone replacing a device that travels between home, office, and classroom. It works well for those who want a familiar Windows environment with enough storage to keep important files close at hand without needing extra memory cards.

What you get and what to know

What you get	Good to know
256 GB SSD storage for quick app and file access	Keyboard language is QWERTY English layout
Windows 11 installed for up-to-date software support	Bluetooth and Wi-Fi keep you wirelessly connected
USB-C port for modern accessories	No SD card slot, storage upgrade not available

Why buy it refurbished?

Buying the Microsoft Surface Pro 7 12" (2019) refurbished from PhoneMart means you get a device inspected by experts and tested on up to 100 quality points. Every unit is factory reset and graded to ensure it works fully before it ships.

Choosing refurbished also supports sustainability by extending the life of electronics and reducing waste. You get a device that performs well for daily use while contributing to a more circular tech economy.

ColourBlack/Grey

Storage256 GB

Memory16 GB

ProcessorCore i5 - Gen 11 (G)

Backlit keyboardNo

BluetoothYes

EthernetNo

Graphic cardIntegrated Graphics

Graphics card memory size gbIntegrated GPU

Hdmi portNo

Jack portYes

Keyboard language typeQWERTY - English

Last os compatibilityYes

Maximum os supportedWindows 11

Memory gb8 GB GB

MicrophoneYes

Numeric keypadNo

OsWindows 11

Processor brandIntel

Processor generation10th gen

Processor speed ghz3.7 GHz

Ram frequency mhz1866

Resolution2736 x 1824

Screen size12

Screen typeIPS

Sd card slotNo

SeriesSurface

Ssd storage capacity gb256

Storage gb256 GB

Storage type 1SSD

TouchscreenYes

Usba portNo

Usbc portYes

Vga portNo

WebcamYes

Weight775 g g

WifiYes

Year of release2019

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Microsoft Surface Pro 7 12"16 GB•256 GB•Black/Grey

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