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Customer reviews for all refurbished devices

Every review here was written by a customer after their order arrived. We show the good and the bad, unedited, so you can see what buying refurbished from PhoneMart is really like.

Customer reviews

Overall rating

4.6/5

59,980 verified reviews

Rating details

Appearance
4.7/5
Battery
4.4/5
Delivery
4.7/5

Top reviews with photos

Reviews

Jerry Harris

Verified purchase
5/5

Reviewed 01/09/2026, United Kingdom.

The phone works fine and looks good.

Galaxy S24+ 512GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 19/08/2026

Nicola Watts

Verified purchase
5/5

Reviewed 31/08/2026, United Kingdom.

I love the phone. It's in excellent condition. The service was good too. The first phone wasn't quite right so they sent a replacement straight away.

Galaxy S24 FE 128GB Green Unlocked | PhoneMartSee item
Condition FairPurchased 21/08/2026

Silas Orton

Verified purchase
5/5

Reviewed 31/08/2026, United Kingdom.

Everything went smoothly from ordering to delivery. I got this as a present for my mum because she dropped and smashed her old phone's camera. You cannot tell it is refurbished. I didn't tell her until it was set up and protected. Thanks PhoneMart.

iPhone 15 Pro 128GB Black Titanium Unlocked | PhoneMartSee item
Condition PremiumPurchased 18/08/2026

Alison Holmes

Verified purchase
5/5

Reviewed 29/08/2026, United Kingdom.

I'm really happy with my phone. Everything works perfectly and setting it up was super simple. I'll definitely buy here again. It was listed as fair condition but honestly the tiny marks on the body could have happened from me in a week.

iPhone 17 Pro 256GB Cosmic Orange Unlocked | PhoneMartSee item
Condition FairPurchased 17/08/2026

Julie Moore

Verified purchase
5/5

Reviewed 26/08/2026, United Kingdom.

The iPhone 16 pro max has been great so far. It works well and the battery life is very good.

iPhone 16 Pro Max 256GB Natural Titanium Unlocked | PhoneMartSee item
Condition FairPurchased 11/08/2026

Hana King

Verified purchase
5/5

Reviewed 26/08/2026, United Kingdom.

iPhone 11 64GB Red Unlocked | PhoneMartSee item
Condition FairPurchased 21/08/2026

Gillian Clarke

Verified purchase
5/5

Reviewed 25/08/2026, United Kingdom.

Good news, your mum will not have any issues. The phone arrived quickly, was in excellent condition, and worked straight away.

iPhone 17 Pro 256GB Deep Blue Unlocked | PhoneMartSee item
Condition GoodPurchased 16/08/2026

Richard Thorpe

Verified purchase
5/5

Reviewed 25/08/2026, United Kingdom.

It arrived exactly when promised. The condition was very good for the price. I would buy from here again without hesitation.

iPhone 15 128GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 30/07/2026

Chiamaka Okafor

Verified purchase
5/5

Reviewed 24/08/2026, United Kingdom.

Came with 85 percent battery health and looks really nice. Shipping was very fast too.

iPhone 14 128GB Starlight Unlocked | PhoneMartSee item
Condition FairPurchased 11/08/2026

Alexander Dean

Verified purchase
5/5

Reviewed 23/08/2026, United Kingdom.

I bought this for my daughter after she begged. Since buying it I haven't heard anything, so I assume it is a success.

iPhone 16 256GB Ultramarine Unlocked | PhoneMartSee item
Condition GoodPurchased 09/08/2026

David Carter

Verified purchase
5/5

Reviewed 23/08/2026, United Kingdom.

The service from ordering to delivery was very professional. I am really happy with the quality of the product and the service. I would recommend them.

iPhone 12 128GB Black Unlocked | PhoneMartSee item
Condition FairPurchased 14/08/2026

Olas Owen

Verified purchase
5/5

Reviewed 22/08/2026, United Kingdom.

Galaxy Tab S10+ (12.4", 2024) 256GB Silver | PhoneMartSee item
Condition ExcellentPurchased 12/08/2026

Khadijah Urquhart

Verified purchase
5/5

Reviewed 22/08/2026, United Kingdom.

iPhone 17 Pro Max 1TB Silver Unlocked | PhoneMartSee item
Condition ExcellentPurchased 14/08/2026

Michael Jeffries

Verified purchase
5/5

Reviewed 18/08/2026, United Kingdom.

The phone works well and looks great. It saved me some money too.

iPhone 17 Pro Max 256GB Cosmic Orange Unlocked | PhoneMartSee item
Condition PremiumPurchased 05/08/2026

Mainuddin Clarke

Verified purchase
5/5

Reviewed 18/08/2026, United Kingdom.

This is my fourth phone from PhoneMart. They have never let me down with the device or their customer support when needed.

iPhone 17 Pro 256GB Silver Unlocked | PhoneMartSee item
Condition GoodPurchased 10/08/2026

Richard Taylor

Verified purchase
5/5

Reviewed 17/08/2026, United Kingdom.

Thanks again, my teenager is very happy.

Galaxy S24 FE 128GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 05/08/2026

Leannda Green

Verified purchase
5/5

Reviewed 17/08/2026, United Kingdom.

My phone arrived in perfect condition, you would not guess it was not brand new. I had a small network issue, but PhoneMart sent a replacement within two days. The replacement phone was just as perfect. I kept the original phone until the new one arrived. I fully recommend PhoneMart for the product and their customer service.

Galaxy S24 FE 128GB Green Unlocked | PhoneMartSee item
Condition FairPurchased 07/08/2026

Sarah Jane Dean

Verified purchase
5/5

Reviewed 17/08/2026, United Kingdom.

It is in perfect condition and I really love it, thanks.

Galaxy Tab S11 Ultra (14.6", 2025) 256GB Wi-Fi + 5G Grey | PhoneMartSee item
Condition FairPurchased 08/08/2026

Abdulkareem Irving

Verified purchase
5/5

Reviewed 15/08/2026, United Kingdom.

The phone arrived earlier than expected and was exactly as described, basically like new.

iPhone 16 Pro 128GB Black Titanium Unlocked | PhoneMartSee item
Condition PremiumPurchased 04/08/2026

Keith Walker

Verified purchase
5/5

Reviewed 13/08/2026, United Kingdom.

So far, its amazing

Galaxy S24+ 256GB Grey Unlocked | PhoneMartSee item
Condition FairPurchased 05/08/2026

Sarah Conway

Verified purchase
5/5

Reviewed 12/08/2026, United Kingdom.

Nice

iPad Air 5 (2022, M1 series) 64GB Wi-Fi Space Gray | PhoneMartSee item
Condition FairPurchased 04/08/2026

Ian Hayes

Verified purchase
5/5

Reviewed 04/08/2026, United Kingdom.

Perfect

iPhone 15 Plus 128GB Green Unlocked | PhoneMartSee item
Condition FairPurchased 25/07/2026

Frank Payne

Verified purchase
5/5

Reviewed 03/08/2026, United Kingdom.

I'm happy with my iPhone and it arrived quickly.

iPhone 15 Plus 128GB Blue Unlocked | PhoneMartSee item
Condition GoodPurchased 27/07/2026

Damian Walker

Verified purchase
5/5

Reviewed 03/08/2026, United Kingdom.

Galaxy Tab S9 (11.0", 2023) 128GB Wi-Fi + 5G Grey | PhoneMartSee item
Condition FairPurchased 27/07/2026

Luca Zinn

Verified purchase
5/5

Reviewed 03/08/2026, United Kingdom.

iPad Pro (2025, M5 series) 512GB Wi-Fi Space Black | PhoneMartSee item
Condition ExcellentPurchased 27/07/2026

Kirstie Eaton

Verified purchase
5/5

Reviewed 02/08/2026, United Kingdom.

It looks like new. Came in a plain box with a charger cable. Definitely worth the money and I like that it is recycled.

iPhone 14 256GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 22/07/2026

Guy Pollard

Verified purchase
5/5

Reviewed 31/07/2026, United Kingdom.

Google Pixel 8 128GB Grey Unlocked | PhoneMartSee item
Condition GoodPurchased 21/07/2026

Stephen Taylor

Verified purchase
5/5

Reviewed 31/07/2026, United Kingdom.

This was my first purchase from PhoneMart and it was very easy. The phone arrived as promised, well packed and in better condition than I expected. Setting it up went smoothly. I would happily buy from them again.

iPhone 14 128GB Midnight Unlocked | PhoneMartSee item
Condition PremiumPurchased 24/07/2026

Katie Lynch

Verified purchase
5/5

Reviewed 31/07/2026, United Kingdom.

The phone arrived on time and was in excellent condition, it actually looked like new. I have no complaints and would definitely use PhoneMart again.

Google Pixel 8 Pro 256GB Blue Unlocked | PhoneMartSee item
Condition GoodPurchased 20/07/2026

Anne Wilson

Verified purchase
5/5

Reviewed 31/07/2026, United Kingdom.

The phone arrived promptly and is in excellent condition. It is all set up and working well.

Galaxy S24+ 256GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 24/07/2026

Terry Bailey

Verified purchase
5/5

Reviewed 29/07/2026, United Kingdom.

I bought it for my partner and it looks brand new. She loves the phone.

Galaxy S24+ 256GB Blue Unlocked | PhoneMartSee item
Condition FairPurchased 20/07/2026

Robert Hutchinson

Verified purchase
5/5

Reviewed 29/07/2026, United Kingdom.

The phone was basically new except for a small scratch near the charging port. Everything else was new. I saved a couple hundred pounds compared to buying new. The package arrived quickly, and there's a 30-day trial period if you don't like it. I'd buy from here again.

Galaxy S24+ 128GB Grey Unlocked | PhoneMartSee item
Condition FairPurchased 21/07/2026

Richard Andrews

Verified purchase
5/5

Reviewed 25/07/2026, United Kingdom.

Everything went smoothly, even with DPD who sometimes fail to deliver to my address. It was simple and straightforward, and the phone works great.

Galaxy S25 Ultra 256GB Gray Unlocked | PhoneMartSee item
Condition FairPurchased 17/07/2026

Grant Sutton

Verified purchase
5/5

Reviewed 24/07/2026, United Kingdom.

I chose a phone in good condition because that was the only one with a new battery option. The phone I received is perfect, but the battery health showed 64 charge cycles. PhoneMart said this was leftover data from the previous battery that did not reset. I am happy with the phone itself; it is brilliant. I wanted an upgrade on my 11pro camera and this is much better.

iPhone 16 Pro 128GB Black Titanium Unlocked | PhoneMartSee item
Condition PremiumPurchased 20/07/2026

Gillian Matthews

Verified purchase
5/5

Reviewed 24/07/2026, United Kingdom.

I wasn't happy with the battery life on the phone I received. They sent a replacement right away and took back the old one. Excellent service.

iPhone 13 mini 128GB Starlight Unlocked | PhoneMartSee item
Condition FairPurchased 13/07/2026

Junior Fox

Verified purchase
5/5

Reviewed 24/07/2026, United Kingdom.

iPhone Air 256GB Cloud White Unlocked | PhoneMartSee item
Condition PremiumPurchased 16/07/2026

Sarah Evans

Verified purchase
5/5

Reviewed 23/07/2026, United Kingdom.

Brilliant

iPhone 16 Plus 128GB White Unlocked | PhoneMartSee item
Condition FairPurchased 12/07/2026

Milo Simpson

Verified purchase
5/5

Reviewed 23/07/2026, United Kingdom.

Excellent…all good thanks

iPhone 16e 128GB White Unlocked | PhoneMartSee item
Condition GoodPurchased 12/07/2026

Ashleigh Stanley

Verified purchase
5/5

Reviewed 21/07/2026, United Kingdom.

Great condition, arrived quickly and works like a new phone. Would recommend.

iPhone 16e 128GB White Unlocked | PhoneMartSee item
Condition GoodPurchased 13/07/2026

Julie Hall

Verified purchase
5/5

Reviewed 19/07/2026, United Kingdom.

Delivery was quick. The phone looked like new and was well packed. My daughter recommended PhoneMart and I don't think I'll buy a phone from a random seller again. Would buy again for sure.

iPhone 17 256GB White Unlocked | PhoneMartSee item
Condition PremiumPurchased 05/07/2026