Microsoft Surface Laptop 4 13"

Name: Refurbished Microsoft Surface Laptop 4 13"
Brand: Microsoft
Availability: OutOfStock
Rating: 4.4 (76 reviews)

4.4/5(76 reviews)

£251.00

Save £739.01

Standard Delivery by 14 - 16 OctExpress Delivery by 12 Oct for £12.00

Restored professionally

Based on up to 100-points of inspection

The PhoneMart Promise

Based on up to 100-points of inspection

We measure each battery's health and capacity against strict standards, and replace any that don't make the grade, so you get power you can rely on all day.
The display is switched on and looked over closely for any blemishes, so there are no marks, dust spots or discolouration to spoil the view.
Where a charger is included, the cord and connectors are checked for wear, and the plug is confirmed to fit sockets.
Before it ships, every device gets a thorough professional clean and polish so it feels fresh in your hands.
Every lens is put to work, so we can confirm sharp photos, smooth video and reliable performance on video calls.
A full factory reset wipes the device clean, securely erasing all previous data and restoring the original settings.
Each button is pressed to check it responds straight away and does exactly what it should, from volume to lock to power.
If any parts are fitted during refurbishment, they are tested for compatibility and held to the same standards as the originals.
The moisture indicator inside the device is inspected to rule out any history of water or liquid damage.
Every port, including the headphone, USB and Ethernet connections, is checked to make sure it connects and works reliably.
Face and fingerprint unlock, along with any voice recognition, are tested to make sure they work quickly and accurately.
Positioning is checked for accurate GPS, so maps and location apps behave exactly as they should.
External sensors, such as proximity, brightness, laser measurement and heart rate, are checked for precise and responsive readings.
Screws, casing, frames and other mechanical parts are examined to confirm they are original or quality replacements, and any replacement has to match or beat industry standards.
We confirm that Wi-Fi and Bluetooth connect quickly and hold a stable signal.
Speakers and microphones are inspected and fine tuned so audio records and plays back clearly.
The flash and every indicator light are tested to confirm they light up and work correctly.
Any features that are specific to your device are checked against the same standards, so nothing gets missed.
The keyboard and trackpad are tested key by key and across the whole surface, so typing, clicking and gestures all respond accurately. Any backlighting is checked too.
The cooling fans and air vents are cleaned and inspected, so the device stays quiet and runs at a safe temperature even under heavy use.
Internal components such as the hard drive, SSD and graphics card are checked to confirm every part is present, secure and fully working.

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Microsoft Surface Laptop 4 13"

Fair
Black/Grey
256 GB
8 GB
Core i5 - Gen 11 (G)
QWERTY - English

£251.00

£990.01 newSave £739.01

14-day returns

Set up the return in just a few clicks in your PhoneMart account.

Send the device back within 14 days of receiving it. Return postage is paid by you unless the item is faulty, damaged or not what you ordered.

Get your cash back within 3 business days of the seller receiving the device.

Proudly refurbished by PhoneMart Privacy policy

Comes with

Power adapter

Fair-Black/Grey-256 GB-8 GB-Core i5 - Gen 11 (G)-QWERTY - English

£251.00

£990.01 newSave £739.01

£251.00

£990.01 newSave £739.01

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

4.4/5

76 verified reviews

Rating details

Appearance: 4.4/5
Delivery: 4.6/5
Packaging: 4.6/5

Reviews

Kyle Hardy

Verified purchase

5/5

Reviewed 14/08/2026, United Kingdom.

Like new condition, great value, and fast delivery. I was a bit unsure about buying refurbished but PhoneMart surprised me. The laptop arrived quickly and was packaged well, looking almost brand new. Setup was easy and it handles my daily work smoothly with good battery life. I saved a lot compared to buying new and got a good laptop with a warranty. Fast shipping, clear communication, and good value. I won't buy new tech full price again. 10/10 service.

Microsoft Surface Laptop 4 13" 16GB 256GB Black | PhoneMartSee item

Condition GoodPurchased 03/08/2026

Scarlett Lloyd

Verified purchase

5/5

Reviewed 05/08/2026, United Kingdom.

It arrived quickly, in great condition, and was packaged well. Thanks!

Microsoft Surface Laptop 4 13" 16GB 256GB Black | PhoneMartSee item

Condition GoodPurchased 25/07/2026

Thomas Radford

Verified purchase

5/5

Reviewed 28/07/2026, United Kingdom.

Microsoft Surface Laptop 4 13" 16GB 256GB Black/Grey | PhoneMartSee item

Condition FairPurchased 11/07/2026

Belinda Johnston

Verified purchase

5/5

Reviewed 28/07/2026, United Kingdom.

The laptop matched the description exactly. It's in great shape and works perfectly.

Microsoft Surface Laptop 4 13" 16GB 256GB Black | PhoneMartSee item

Condition GoodPurchased 21/07/2026

Pet Boyle

Verified purchase

5/5

Reviewed 23/07/2026, United Kingdom.

The phone looks much better than just Fair condition. Setup was easy. Sleek design.

Microsoft Surface Laptop 4 13" 16GB 512GB Black | PhoneMartSee item

Condition FairPurchased 21/07/2026

Ric Stewart

Verified purchase

5/5

Reviewed 18/07/2026, United Kingdom.

We're very happy with the laptop. It was exactly as described.

Microsoft Surface Laptop 4 13" 16GB 256GB Black | PhoneMartSee item

Condition FairPurchased 05/07/2026

Ugochukwu Nelson

Verified purchase

5/5

Reviewed 30/06/2026, United Kingdom.

The phone matched the listing on PhoneMart. It was a good choice and performs well. I'm not paid for this but I recommend PhoneMart to others.

Microsoft Surface Laptop 4 13" 16GB 256GB Black | PhoneMartSee item

Condition GoodPurchased 27/05/2026

Leanna Morgan

Verified purchase

5/5

Reviewed 07/06/2026, United Kingdom.

Love it, love it, love it! This phone is dreamy!

Microsoft Surface Laptop 4 13" 16GB 256GB Black/Grey | PhoneMartSee item

Condition FairPurchased 23/05/2026

Zaheer Ali

Verified purchase

5/5

Reviewed 05/06/2026, United Kingdom.

very good 👍

Microsoft Surface Laptop 4 13" 16GB 256GB Black/Grey | PhoneMartSee item

Condition FairPurchased 16/05/2026

Jacob Davis

Verified purchase

5/5

Reviewed 04/06/2026, United Kingdom.

Microsoft Surface Laptop 4 13" 8GB 256GB Black/Grey | PhoneMartSee item

Condition FairPurchased 23/05/2026

Common questions about the Microsoft Surface Laptop 4 13"

Black/Grey

Colour

256 GB

Storage

8 GB

Memory

Core i5 - Gen 11 (G)

Processor

QWERTY - English

Keyboard

Backlit keyboard

Yes

Bluetooth

Ethernet

Integrated Graphics

Graphic card

Microsoft Surface Laptop 4 13" 2020 delivers a sharp 13-inch touchscreen with a resolution of 2496 by 1664 pixels, making it ideal for working through documents, browsing the web, and streaming media with clear visuals. The touchscreen adds direct control, so you can tap, scroll, and select with ease, fitting well into your daily routine whether at a desk or on the move.

Microsoft Surface Laptop 4 13" 2020 runs on an 11th generation Intel processor clocked at 1.2 GHz paired with 16 GB of RAM, which keeps multiple apps and browser tabs running smoothly. The 256 GB SSD storage ensures your files and applications open quickly. Windows 11 comes preinstalled, providing a familiar operating system for productivity and entertainment.

Key features

Screen size: 13 inches touchscreen with 2496 x 1664 resolution
Processor: 11th gen Intel at 1.2 GHz for everyday computing
Memory: 16 GB RAM keeps multitasking smooth
Storage: 256 GB SSD for fast access and file storage
Connectivity: Bluetooth and WiFi for wireless needs
Ports: USB-C port for versatile connections

Who is this for?

Anyone who needs a dependable laptop for daily work or study will find the Microsoft Surface Laptop 4 13" 2020 a strong choice. Its 16 GB RAM and SSD storage make it fit for office applications, video calls, and multitasking without delays. The touchscreen suits users who prefer interacting directly with their screen, whether sketching ideas or tapping through apps.

This laptop is also a good pick for those wanting a portable machine that handles Windows 11 well. It fits perfectly on a desk at home or in a café, ready for remote work or study sessions without weighing you down.

What you get and what to know

What you get	Good to know
Windows 11 preinstalled and ready to use	Wireless connectivity via WiFi and Bluetooth only
256 GB SSD for fast storage and access	No Ethernet port, so wired internet is not available
USB-C port for charging and peripherals	No SD card slot for expandable storage

Why buy it refurbished?

Buying the Microsoft Surface Laptop 4 13" 2020 refurbished from PhoneMart means you get a fully inspected device that meets high standards for performance and condition. Our refurbishment process includes a detailed quality check covering all key functions, so you get a reliable laptop ready to work.

Refurbished devices also reduce electronic waste and resource use, making this a choice that supports sustainability while offering excellent value compared to new models.

ColourBlack/Grey

Storage256 GB

Memory8 GB

ProcessorCore i5 - Gen 11 (G)

KeyboardQWERTY - English

Backlit keyboardNo

BluetoothYes

EthernetNo

Graphic cardIntegrated Graphics

Graphics card memory size gbIntegrated GPU

Hdmi portNo

Jack portNo

Keyboard language typeQWERTY - English

Memory gb16 GB GB

MicrophoneYes

Numeric keypadNo

OsWindows 11

Processor brandIntel

Processor generation11th gen

Processor speed ghz1.2 GHz

Resolution2496 x 1664

Screen size13

Screen typeLED

Sd card slotNo

SeriesSurface

Ssd storage capacity gb256

Storage gb256 GB

Storage type 1SSD

TouchscreenYes

Usba portNo

Usbc portYes

Vga portNo

WebcamYes

Weight1500 g g

WifiYes

Year of release2020

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