HP 14S-DQ1504NA 14-inch (2020)

£522.00

Save £77.99

Standard Delivery by 14 - 16 OctExpress Delivery by 12 Oct for £12.00

Restored professionally

Based on up to 100-points of inspection

The PhoneMart Promise

Based on up to 100-points of inspection

We measure each battery's health and capacity against strict standards, and replace any that don't make the grade, so you get power you can rely on all day.
The display is switched on and looked over closely for any blemishes, so there are no marks, dust spots or discolouration to spoil the view.
Where a charger is included, the cord and connectors are checked for wear, and the plug is confirmed to fit sockets.
Before it ships, every device gets a thorough professional clean and polish so it feels fresh in your hands.
Every lens is put to work, so we can confirm sharp photos, smooth video and reliable performance on video calls.
A full factory reset wipes the device clean, securely erasing all previous data and restoring the original settings.
Each button is pressed to check it responds straight away and does exactly what it should, from volume to lock to power.
If any parts are fitted during refurbishment, they are tested for compatibility and held to the same standards as the originals.
The moisture indicator inside the device is inspected to rule out any history of water or liquid damage.
Every port, including the headphone, USB and Ethernet connections, is checked to make sure it connects and works reliably.
Face and fingerprint unlock, along with any voice recognition, are tested to make sure they work quickly and accurately.
Positioning is checked for accurate GPS, so maps and location apps behave exactly as they should.
External sensors, such as proximity, brightness, laser measurement and heart rate, are checked for precise and responsive readings.
Screws, casing, frames and other mechanical parts are examined to confirm they are original or quality replacements, and any replacement has to match or beat industry standards.
We confirm that Wi-Fi and Bluetooth connect quickly and hold a stable signal.
Speakers and microphones are inspected and fine tuned so audio records and plays back clearly.
The flash and every indicator light are tested to confirm they light up and work correctly.
Any features that are specific to your device are checked against the same standards, so nothing gets missed.
The keyboard and trackpad are tested key by key and across the whole surface, so typing, clicking and gestures all respond accurately. Any backlighting is checked too.
The cooling fans and air vents are cleaned and inspected, so the device stays quiet and runs at a safe temperature even under heavy use.
Internal components such as the hard drive, SSD and graphics card are checked to confirm every part is present, secure and fully working.

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Light signs of useVerified partsBattery for daily use

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HP 14S-DQ1504NA 14-inch (2020)

Good
Black/Grey
256 GB

£522.00

£599.99 newSave £77.99

14-day returns

Set up the return in just a few clicks in your PhoneMart account.

Send the device back within 14 days of receiving it. Return postage is paid by you unless the item is faulty, damaged or not what you ordered.

Get your cash back within 3 business days of the seller receiving the device.

Proudly refurbished by PhoneMart Privacy policy

Comes with

Power adapter

Good-Black/Grey-256 GB

£522.00

£599.99 newSave £77.99

£522.00

£599.99 newSave £77.99

Common questions about the HP 14S-DQ1504NA 14-inch (2020)

Black/Grey

Colour

256 GB

Storage

Backlit keyboard

Yes

Bluetooth

Ethernet

Integrated Graphics

Graphic card

Integrated

Graphic card brand

Integrated Graphics

Graphic card type

Integrated GPU

Graphics card memory size gb

Get the workday done with the HP 14S-DQ1504NA 14-inch (2020), designed to fit comfortably into your daily routine. Whether you are editing documents, browsing the web, or streaming videos, the 14-inch Full HD screen brings clear, sharp visuals to your workspace or coffee table.

The HP 14S-DQ1504NA 14-inch (2020) matches its display with capable performance. Its Intel 10th generation Core i5 processor and 8 GB RAM keep apps responsive and multitasking smooth. A 256 GB SSD means quicker startups and faster file access, letting you focus on your tasks without delay.

Key features

Processor: Intel Core i5 10th gen 1 GHz, 4 cores
Memory: 8 GB RAM for smooth multitasking
Storage: 256 GB SSD fast access and boot times
Display: 14-inch Full HD 1920 x 1080 LCD
Graphics: Integrated Graphics for everyday visuals
Ports: HDMI, USB A and C, headphone jack

Who is this for?

People who need a dependable laptop for everyday tasks will find the HP 14S-DQ1504NA 14-inch (2020) well suited to their needs. It fits perfectly for remote workers, students, or anyone needing a second laptop for home use or travel.

This model suits users who want a clear screen for watching videos or managing spreadsheets, and who value quick app responsiveness without extra features they won't use. Its integrated graphics support everyday multimedia without extra hardware.

What you get and what to know

What you get	Good to know
Included accessories Power cable for immediate use	Connectivity No Ethernet port, WiFi and Bluetooth included
Storage type 256 GB SSD for fast loading	Input Keyboard is QWERTY English without backlight
Operating system Comes with Windows 11 installed	Expandable storage No SD card slot available

Why buy it refurbished?

Buying the HP 14S-DQ1504NA 14-inch (2020) refurbished means you get a device thoroughly inspected by industry professionals. It passes up to 100 quality points including screen, battery health, ports, and more to ensure full functionality.

Each laptop is factory reset and graded for cosmetic condition while offering a 24-month warranty. Choosing refurbished supports sustainability by extending the life of electronics and reducing landfill waste.

ColourBlack/Grey

Storage256 GB

Backlit keyboardNo

BluetoothYes

EthernetNo

Graphic cardIntegrated Graphics

Graphic card brandIntegrated

Graphic card typeIntegrated Graphics

Graphics card memory size gbIntegrated GPU

Graphics card memory typeIntegrated

Hdmi portYes

Jack portYes

Keyboard language typeQWERTY - English

Memory gb8 GB GB

MicrophoneYes

Numeric keypadNo

OsWindows 11

ProcessorCore i5 - Gen 10 (G)

Processor brandIntel

Processor cores4

Processor generation10th gen

Processor speed ghz1 GHz

Resolution1920 x 1080

Screen size14

Screen typeLCD

Sd card slotNo

SeriesOther

Ssd storage capacity gb256

Storage gb256 GB

Storage type 1SSD

TouchscreenNo

Usba portYes

Usbc portYes

Vga portNo

WebcamYes

Weight1800 g g

WifiYes

Year of release2020

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What you get and what to know

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